- Monitor all activities related to their visits
- Submit complaints
- View scheduled work orders
- Review findings
- Check monitoring points
- And More Helpful things .
1. Main Window
The main window features a sidebar menu that includes the following sections:- Dashboard : Provides an overview of work orders and related findings.
- Work Orders : Displays detailed information about all work orders.
- Work Order Findings : Shows all findings recorded during work orders.
- Trend Analysis : Helps generate trend charts for better insight.
- Floor Plans : Allows you to view floor plans and readings points in the floor.
- Complaints : Used to manage and track customer complaints.
- Service Locations : Enables tracking of all service locations and the work orders associated with them.
- Invoices : Manage all invoices and payment details.
- Reports : Access all reports generated by the system.
- Products : View all products used at customer locations, including product certificates and detailed information.
- Employee Documents : Allows customers to access company employee documents to facilitate access permissions without needing to request documents manually.
- Users : Manage all users who have access to the customer portal.
Dashboard
2. Work Orders & Complaints
Work Orders & Complaints SectionThis section displays statistics from the last 30 days, including:
- Total Work Orders
- Completed Work Orders
- Created Complaints
- Closed Complaints
3. Pest Activates By Pest & Months for the last 12 Months
4. Pie Charts
The pie charts provide visual summaries of the following data for the last 12 months:- Findings by category
- Complaints by pest type
- Work order completion percentage
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