> ## Documentation Index
> Fetch the complete documentation index at: https://docs.fieldiu.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Customer Portal Intro

The Customer Portal is an integrated webview within the Fieldiu system. It allows customers to:

* Monitor all activities related to their visits

* Submit complaints

* View scheduled work orders

* Review findings

* Check monitoring points

* And More Helpful things .

### 1. Main Window

The main window features a sidebar menu that includes the following sections:

* **Dashboard** : Provides an overview of work orders and related findings.

* **Work Orders** : Displays detailed information about all work orders.

* **Work Order Findings** : Shows all findings recorded during work orders.

* **Trend Analysis** : Helps generate trend charts for better insight.

* **Floor Plans** : Allows you to view floor plans and readings points in the floor.

* **Complaints** : Used to manage and track customer complaints.

* **Service Locations** : Enables tracking of all service locations and the work orders associated with them.

* **Invoices** : Manage all invoices and payment details.

* **Reports** : Access all reports generated by the system.

* **Products** : View all products used at customer locations, including product certificates and detailed information.

* **Employee Documents** : Allows customers to access company employee documents to facilitate access permissions without needing to request documents manually.

* **Users** : Manage all users who have access to the customer portal.

<img src="https://mintcdn.com/fieldiu/O-kgxeVaqfq71Ibh/images/dd68a2c5-8d45-40bb-9242-47f24989e448.png?fit=max&auto=format&n=O-kgxeVaqfq71Ibh&q=85&s=d1be2ea8507a285c8b1d74f6425fb663" alt="" width="1920" height="917" data-path="images/dd68a2c5-8d45-40bb-9242-47f24989e448.png" />

## Dashboard

### 2. Work Orders & Complaints

**Work Orders & Complaints Section**\
This section displays statistics from the last 30 days, including:

* Total Work Orders

* Completed Work Orders

* Created Complaints

* Closed Complaints

<img src="https://mintcdn.com/fieldiu/GgdB9rxDgC_7q1qM/images/62840590-8899-46eb-9126-879d7f492eb9.png?fit=max&auto=format&n=GgdB9rxDgC_7q1qM&q=85&s=639a3f49414970ecdaf6fcea6740daec" alt="" width="1657" height="282" data-path="images/62840590-8899-46eb-9126-879d7f492eb9.png" />

### 3. Pest Activates By Pest & Months for the last 12 Months

<img src="https://mintcdn.com/fieldiu/O-kgxeVaqfq71Ibh/images/e307221b-017d-4277-b694-b8c6e4c829c8.png?fit=max&auto=format&n=O-kgxeVaqfq71Ibh&q=85&s=e385f145df602bd0fff3b7110deba20a" alt="" width="1633" height="457" data-path="images/e307221b-017d-4277-b694-b8c6e4c829c8.png" />

### 4. Pie Charts

The pie charts provide visual summaries of the following data for the last 12 months:

* Findings by category

* Complaints by pest type

* Work order completion percentage

<img src="https://mintcdn.com/fieldiu/GgdB9rxDgC_7q1qM/images/678ee7c7-996a-4059-9df1-9a84e0660562.png?fit=max&auto=format&n=GgdB9rxDgC_7q1qM&q=85&s=ecaa1c70d0c82acec4e9bacc44d6d479" alt="" width="1636" height="513" data-path="images/678ee7c7-996a-4059-9df1-9a84e0660562.png" />�����������������������
